To carry out the purposes described in this privacy notice, we will use the following personal data: identification and contact details, and employment data.

In addition to the personal data mentioned above, for the purposes informed in this privacy notice, we will use the following personal data considered sensitive, which require special protection: gender identity.

You have the right to know what personal data we hold about you, what we use it for, and the conditions of its use (Access). Likewise, you have the right to request the correction of your personal information in the event that it is outdated, inaccurate, or incomplete (Rectification); that we delete it from our records or databases when you believe it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must send a request via email to hola@chocolatasoul.com, which must contain:

• Full name of the holder: Chocolata Soul S.A. de C.V
• Address: Cantería 135 col. 20 de noviembre
• Phone: 56 57 14 46 12
• Email address used on this website: hola@chocolatasoul.com.mx
• Attached copy of an official identification.
• Subject: “ARCO Rights”.

In the description of the document, the rights you wish to exercise must be specified, which may include, but are not limited to, the following: revocation of consent to process your personal data; notification of improper use of the processing of your personal data; and/or exercising your ARCO rights, with a clear and precise description of the data you wish to Access, Rectify, Cancel, or Oppose. In case of requesting the rectification of personal data, you must indicate the exact modification and attach the supporting documentation.

It is important to consider that, in the event of revoking your consent, we may not always be able to fulfill your request or terminate the use of the data immediately, as it is possible that, due to a legal obligation, we are required to continue processing your personal data. Likewise, you should take into account that, for certain purposes, the revocation of your consent could mean that we will no longer be able to provide you with the service you requested, which could result in the termination of your relationship with us.

5 days.

To the same email address from which the request was sent.

We inform you that on our website we use cookies, web beacons, and other technologies through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our page. The personal data we obtain from these tracking technologies are as follows: identifiers, username and session passwords; language preferred by the user; region in which the user is located; date and time of the start and end of a user session; web pages visited by a user; searches performed by a user; advertising reviewed by a user; and consumption lists and habits on shopping pages.

These cookies, web beacons, and other technologies can be disabled. To learn how to do so, consult the help menu of your browser. Please note that, if you disable cookies, you may not be able to access certain personalized features on our website.

These cookies, web beacons, and other technologies can be disabled. To learn how to do so, consult the help menu of your browser. Please note that, if you disable cookies, you may not be able to access certain personalized features on our website.

This privacy notice may undergo modifications, changes, or updates derived from new legal requirements, our own needs regarding the products or services we offer, our privacy practices, changes in our business model, or for other reasons. We commit to keeping this privacy notice updated regarding any changes it may undergo, and you may always consult the existing updates on the website www.chocolatasoul.com.mx.